Legal

Privacy Policy

Last updated: March 22, 2026

This Privacy Policy describes how Clear Web LLC ("Better Website," "we," "us," or "our"), located at 1890 Independence Blvd, Ann Arbor, MI 48104 — email: sales@better.website — collects, uses, and discloses your information when you use our website https://www.better.website (the "Service").

By accessing or using the Service, submitting a form, or otherwise communicating with us, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the “Last updated” date above. Your continued use of the Service after any revision becomes effective constitutes your acceptance of the updated Privacy Policy.

Information We Collect

We collect and process the following categories of information:

  • Name
  • Email address
  • Phone number
  • Website URL or business details you submit to us
  • Billing and payment information, processed securely by Stripe, Inc.
  • Technical data such as IP address, browser type, device information, and pages visited
  • Advertising and interaction data collected through tools such as Meta Pixel, where applicable

How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

  • Respond to inquiries and communicate with you about our services
  • Manage customer orders, projects, and support requests
  • Deliver and improve our website and AI-powered website redesign services
  • Process payments and maintain billing records
  • Send transactional, service-related, and marketing communications, where permitted
  • Analyze performance, improve user experience, and measure advertising effectiveness

If we intend to use your information for a materially different purpose, we will do so only where permitted by law or with your consent.

How We Share Your Information

We do not sell, rent, or share your personal information, including your phone number, with third parties or affiliates for their own marketing or advertising purposes.

We may share your information only with trusted service providers that help us operate our business and deliver our services, including:

  • Stripe, Inc. — payment processing and billing support
  • Zoho Corporation — customer relationship management (CRM)
  • Meta Platforms, Inc. — advertising and conversion tracking
  • Messaging, hosting, analytics, and infrastructure providers — to support communications and website operations

These service providers may access personal information only as needed to perform services for us and are expected to use it only for that purpose.

We may also disclose personal information when required to comply with applicable law, regulation, subpoena, or legal process; to protect our rights, property, or safety; to enforce our agreements; or in connection with a business transfer such as a merger, acquisition, or asset sale.

SMS Terms and Conditions

SMS Consent Communication

By providing your phone number through our website, forms, scheduling flows, or other communication channels, you expressly consent to receive text messages (SMS/MMS) from Better Website related to your inquiry, account, requested services, and ongoing project communication.

SMS consent is not a condition of purchase. SMS opt-in data and phone numbers collected for SMS purposes will not be sold, rented, or shared with third parties or affiliates for their own marketing purposes.

Types of SMS Communication

If you opt in to receive text messages from Better Website, you may receive messages related to:

  • Order and project updates
  • Promotional offers and service announcements
  • Customer service and support communications
  • Appointment reminders for sales, onboarding, or discovery calls

Message Frequency

Message frequency may vary depending on your interaction with us, your service status, and the nature of your request.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier plan and the terms of your wireless service.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact us at sales@better.website.

Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to understand how users interact with the Service, improve website performance, personalize experiences, and measure the effectiveness of our advertising campaigns.

You may be able to control certain cookies through your browser settings. Disabling some tracking technologies may affect site functionality.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may contact us to update your information, opt out of certain communications, or ask questions about how your information is handled. Marketing emails may generally be unsubscribed from through the link included in those communications. SMS messages may be stopped by replying STOP.

Children’s Privacy

Our Service is not directed to children under 18, and we do not knowingly collect personal information from children under 18.

Contact Us

If you have questions about this Privacy Policy, please contact us: